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What is Non-Emergency Transport?

When it comes to healthcare services, they are essential to everyone, everywhere; however, for those who are elderly or live with chronic medical conditions, access to healthcare is a constant need.

It is important for these individuals to get to their medical appointments. While many people have family members and friends to help them out, these good Samaritans might not have the right equipment to safely transport people to and from their medical appointments.

This is where non-emergency transport services can help bridge the gap.

How Is Non-Emergency Transport Defined?

For those who are wondering non-emergency transport services entail, this is a transport service that doesn’t respond in an emergency situation but also provides more assistance that can be provided by a friend, family member, or taxi service. For example, if someone is actively having a heart attack, they need to call 911 and request an ambulance; however, if someone needs a ride to a medical appointment but has special needs such as a wheelchair or stretcher, then it is a good idea to call non-emergency transport services for help. When someone calls non-emergency transport services, they will receive the help of trained professionals who know how to help people who live with numerous chronic medical issues and conditions including mobility problems, wheelchairs, and other specialized equipment.

Non-Emergency Transport Services Improve Health Outcomes

One of the reasons why non-emergency transport services are so important is that they improve the health outcomes of patients and families everywhere. There are millions of people who miss their medical appointments every year which could lead to an increase in the number of hospitalizations and ER visits. This increases the cost of healthcare and could place patients in harm’s way.

One of the main reasons why patients miss their doctors’ appointments is that they do not have a safe way to get there. This is where non-emergency transport services bridge the gap. Thanks to non-emergency transport services, patients have access to vans that can handle stretchers and wheelchairs. Furthermore, there might also be ways for patients to have a health insurance provider, such as Medicare or Medicaid, to cover the cost of the visit. The result is that patients are able to make their appointments and might be able to avoid a trip to the ER. 

Where Does Non-Emergency Transport Go?

There are numerous places to which people can take non-emergency transport. Some of the most common locations that we transport our patients include:

  • Trips to rehabilitation centers
  • To and from assisted living centers
  • Trips to appointments with memory specialists
  • Doctors’ appointments including primary care providers, kidney dialysis centers, and cancer treatment centers
  • To and from group homes
  • Trips to the dentist

Non-emergency transport services are used to help you or your loved ones get to their medical appointments, such as trips to doctors, dentists, and specialty appointments. Remember that this is different from emergency transport services, such as ambulances, that handle calls related to heart attacks, strokes, and other medical emergencies. Call us today to book an appointment with our team! We are here to help you and your loved ones!

If you have a question about whether or not we can take you or your loved one to a specific location, simply call us and ask!

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“During the past years, Express Transportation has provided safe and reliable transportation for our patients. Their response rate and professionalism are second to none.”

Lake Taylor Transitional Care Hospital

Chesapeake, Virginia 23320

Office: 757-436-5208

Direct: 757-705-2317


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